Remote Support
360-379-1319

Expert help when you need it

Fast, honest computer service for homes and businesses across Jefferson & Clallam Counties. Same-week appointments. You'll know the price before I start.

360-379-1319

Call now. Same-week appointments available.

Got a scary popup or think you've been hacked? Don't click anything. Call me: 360-379-1319

I think I've been hacked — what do I do?
Illustration of a customer bringing their laptop in for repair

Residential Services

Home & personal

PC Tune-Up & Security Audit

Is your computer slow, freezing, or taking forever to start? I dig into what's causing it, clean out the junk, and check for anything dangerous. When I'm done, you get a written report explaining what I found and what I'd recommend going forward.

$100 flat rate

Virus, Malware & Scam Popup Removal

Got a popup telling you to "call Microsoft"? Computer acting strange after clicking something? I clean out whatever got in and lock things down so it doesn't happen again. If someone got your personal information, I help you figure out what to do next.

$100 starting at

Hardware Repair & Upgrades

Cracked screen, broken keyboard, dead hard drive. I can usually fix or replace it. And I'll be straight with you about whether it's worth repairing or if you'd be better off getting something new.

Quote call for estimate

Data Backup & Recovery

Lost photos, documents, or important files? I can often recover them even from failing drives. I'll also set you up with automatic backups so it doesn't happen again.

Quote call for estimate
Illustration of an IT technician arriving at a business office

Business Hourly IT Services

Business & commercial

On-Site IT Help

I come to your office and take care of whatever's not working. Network problems, computer issues, printer nightmares, or just "I don't know what's wrong but it's broken." I bring the tools.

$100 per hour

Remote Support

A lot of problems can be solved without a site visit. I connect to your computer securely and fix it while you watch. Or go grab a coffee and come back to a working machine.

$100 per hour

Business Tech Health Check

Not sure if your technology setup is where it should be? I look at the whole picture: network, computers, backups, security. You get an honest assessment and a clear list of what to tackle first.

$100 flat rate

Server & Network Repair

Internet down? Server won't boot? Computers can't talk to each other? I diagnose and fix infrastructure problems so your team can get back to work.

$100 per hour

New Employee Setup / Offboarding

Hiring someone? I'll get their workstation, email, and software set up. Someone leaving? I securely remove their access and transfer their files.

$100 per hour
Need regular IT help for your business?

I offer hourly business IT support with no contracts. Computers, networks, security, cloud tools — whatever your business needs, I handle it.

See Hourly Business IT

How it works

Call me or send a message

Just tell me what's going on in your own words. You don't need to know the technical name for anything.

I tell you the price first

You'll know what it costs before I start. No surprises, no hidden fees.

I fix it and explain what happened

I solve the problem and tell you what I did, so you understand and can avoid it next time.

Common questions

Most appointments are within the same week. If it's urgent, like you think you've been hacked, call me at 360-379-1319 and I'll do my best to get to you sooner.
Yes, a lot of my clients have Macs and I work on them regularly. Slow performance, software issues, setup, all of it. If something needs Apple-specific parts for a hardware repair, I'll let you know.
Yes. I provide hourly IT services for small businesses — no contracts, no monthly minimums. You call when you need help, I charge by the hour. If you're calling me frequently, I can set up a regular schedule that works for both of us.
Yes, I come to you anywhere in Jefferson or Clallam County. Port Townsend, Sequim, Port Hadlock, the surrounding area. A lot of issues can also be fixed remotely without a visit.
Always. Flat-rate services are priced right on this page. For hourly work, I estimate the time before I start. If I find something unexpected, I talk to you before doing additional work.
Yes. Go to the Remote Support page to start a session. If you're new, call 360-379-1319 and I'll get you set up.

Ready to get your computer fixed?

Give me a call or send a message. I'm right here in Port Townsend.

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